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THE CONSULTANTS Barbara S. Butterfield, Ph.D. Barbara Butterfield has more than 35 years of service in higher education. She is executive consultant to the University of Michigan and senior consultant to the Segal Company. Dr. Butterfield is a consultant educator in the area of faculty development for both COACh and Advance Programs, supported by grants from the National Science Foundation. Her experience has been in higher education in public, land grant, private, and research Universities and in corporate education both in the United States and abroad. Dr. Butterfield holds a Ph.D. in education administration and is an alumna of The University of Pennsylvania Wharton School of Business Advanced Management Program. She is the author of three books and is a past president of the College and University Professional Association for Human Resources.
Jane Tucker, Ph.D. Jane Tucker specializes in leadership development, executive coaching, and problem-solving skills. Her areas of interest include coaching of individual leaders, problem-solving negotiations, and change management. With more than 25 years of experience, Dr. Tucker works primarily in higher education, although she has also worked with leaders of corporations in the U.S. and abroad as a faculty member of the Center for Creative Leadership, headquartered in Greensboro, North Carolina. Her higher education experience is in both human resources and instructional technology at Duke University, where she has been director of learning and organizational development and heads the change management team for an enterprise software system. An instructor on negotiations at Duke’s School of Business, she has facilitated leadership development programs for both profit and non-profit organizations. Dr. Tucker holds a Ph.D. in organizational development and is an alumna of Wellesley College and the University of North Carolina at Chapel Hill. Her research interests are in goal-setting and early adopters in the change process. She has worked internationally in Europe and Africa and has published in the Proceedings of the Academy of Management, the Journal of Biocommunication, and the International Journal of Health Education.
Philip A. Smith, M.B.A. Phil Smith is a human resource strategist and serves as the senior director of Human Resource Strategy and Planning for the University of Michigan. He is currently responsible for the development and implementation of enterprise-wide HR strategy and initiatives. His portfolio includes the transformation and reorganization of HR across the university, organizational readiness and implementation of a major classification and pay-administration system, the implementation of redesigned institution-wide HR policies, and the development and delivery of HR metrics to the organization. Phil has 25 years of in-depth senior management and consulting experience in recruitment, labor and employee relations, compensation, training and development, business process reengineering, HR information systems (PeopleSoft) implementation, and organizational development and design. He also provides external consulting nationally to higher education, public sector, and other clients and presents frequently at national conferences.
James Franklin James Franklin is a human resources professional with more than 20 years of experience in private sector and not-for-profit organizations. His areas of expertise include total rewards approaches and programs, direct compensation, strategic recruitment and retention, organizational development, interim management, and progressive flexible benefits programs and communications. One of Dr. Franklin’s areas of focus is health care purchasing and negotiation as he was a long-term board member of the Pacific Business Group on Health, a coalition of large California employers jointly pursuing health value, cost efficiency, and quality initiatives. He served as chair of the PBGH negotiating alliance and was interim chief executive officer. He was employed at Stanford University and Case Western Reserve University and has consulted with the California Institute of Technology, University of Michigan, and University of California’s Office of the President. Dr. Franklin is a published author, a two-time Fulbright recipient, and formerly taught at the University of South Carolina and Purdue University.
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